Returns & Refunds
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- Returns & Refunds
- Cancellation: Cancellation before shipment If the request or the item(s) that you need to drop have not been delivered at this point, you can keep in touch with our customer care group at connect@worfshoes.com or WhatsApp at +91 99295 90300.
- Returns, Replacements, and Refunds: Worf, offers its clients a 'Simple merchandise exchange', wherein you can raise a return/exchange of an item within 7 days of its delivery. We likewise acknowledge fractional returns wherein you can raise a return demand for one or all items in your request.
Stage 1: Contact our Client assistance group through email at connect@worfshoes.com within 5 work long stretches of getting the request.
Stage 2: Give us your request ID and your request to return/replace/refund your request. Kindly email a picture of the item and the receipt for our reference.
Stage 3: We will get the items within 2-4 work days. We will start the refund or replacement process provided that the items are received by us in their original packaging with their seals, tags, and barcodes.
Which are the things that can't be returned/traded?
Returns won't be acknowledged under the following circumstances:
- Item is harmed because of misuse/overuse
- Returned without original packaging including, sticker prices, marks, unique pressing, gi, and different extras, or then again if unique bundling is harmed
- Series numbers were altered.
- Defective products that are not covered under Seller/Manufacturer’s warranty.
- Item is utilized or changed.
- If a request is initiated after 5 business days of order delivery.
I have gotten a harmed or damaged thing/wrong item in my request, how could I continue?
Our shipments go through thorough quality check processes before they leave our distribution center. Anyway in the uncommon case that your item is harmed during shipment or travel, you can demand a cancellation or return and refund.
If you have gotten a thing in a harmed/flawed condition or have been sent an off-base item, you can follow a couple of straightforward moves toward starting your return/exchange within 5 days of getting the request:
Stage 1: Contact our Client care group using the email connect@worfshoes.com within 5 work long periods of getting the request.
Stage 2: Give us your request ID and your request to return/exchange/refund the flawed/wrong things in your request. Generously share a picture of the item and the receipt for our reference.
Stage 3: We will get the items within 2-4 work days. We will start the refund/exchange process provided that the items are gotten by us in their unique bundling with their seals, names, and scanner tags unblemished.